Experienced Business Consulting
We are the change you’ve been waiting for!
Our Services
Business Diagnostics
Leveraging our exclusive digital platform My Virtual Consultant, we provide in-depth business diagnostics to evaluate your current status. From this diagnostic a bespoke report of recommendations is provided for you to decide a course of actions with or without our support for your business to thrive and become even more resilient.
Strategic Planning
Our Strategic Planning service aids in defining your long-term vision and short-term goals. We work with you to develop robust strategies that align with your business objectives, ensuring sustainable growth and competitive advantage in your industry.
Operational Excellence
Achieving Operational Excellence is crucial for any business aiming to optimise efficiency and effectiveness. Our consultants employ best practices and innovative solutions to streamline processes, reduce waste, and enhance overall performance.
Change Management
Effective Change Management is essential for navigating organisational transitions smoothly. We support you through the process, helping manage the human side of change, minimising disruption, and ensuring successful adoption of new initiatives.
Business Scale Up
Ready to take your business to the next level? Our Business Scale Up service provides the expertise and resources necessary to expand your operations, enter new markets, and grow sustainably. We tailor our approach to meet your unique needs and objectives.
Our Experience
Jessica Harrington is the founder and Managing Director of Make the Change Consultancy and My Virtual Consultant. With a degree in mechanical engineering, she has over 25 years’ experience in the manufacturing industry and more recently in the public sector. In that time, Jessica has held senior positions in global metal industry companies with P&L responsibilities.
Jessica is an experienced transformation expert and driver of sustainable change in industry which have delivered significant value. She has worked closely with large consulting organisations including McKinsey & Boston Consulting Group. Jessica has delivered sustainable results in one of Europe’s biggest ever steel transformation programmes. These results were from her extensive programme and project management experience and through collaborating with internal and external teams to solve technically complex problems to improve quality, productivity and hence revenue and cost metrics.
Jessica is recognised by the industry for being an energetic and dynamic individual who strives for big impact changes in businesses. Her strength is in building mini engines of improvement to drive short, medium or long-term high value improvements in the businesses she has worked with.
Why Us?
We are a partnership that you can trust. We have a track record of success and are passionate about supporting Welsh businesses and growing the local economy.
Whether you’re seeking a strategic alliance with the right partner or a special skillset or tool, call us today. Together we’ll create and support your plan for success.
Our Customers
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